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Until May 31: Visit EuroTier / EnergyDecentral digital here

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What different functions are available in the back office?

In the back office you'll find the information on the visitors that have visited your contents depending on the SMART, PIONEER or GLOBAL package:

  • the general visitor database
  • all contact requests
  • all appointment requests

Download

Functions as PDF

FAQ about Backoffice

  • Profile settings (click on the pencil next to the profile photo.)
  • "Networking" (on/off): You are only visible in networking and can be found and contacted when you've set this switch to "on".
  • "Please do not disturb" (on/off): When this switch is set to "on", you cannot receive any calls or chats, but you remain visible, depending on other selected settings.
  • Specify camera, loudspeaker and microphone
  • Blocked contacts

Tip: when you are accessible, a green dot will appear next to your profile picture. If you're in an appointment, this dot is orange. In the "Please do not disturb" status, the dot is red.

Depending on the exhibitor package, the "Contact Data Report" shows not only the personal data of the lead (e.g. name, address, structural data), but also which contact points the interested person had with your company. This entry refers to the downloadable "Contact Data Report" from the exhibitor's back office.

In addition to the personal data, the columns contain the following:

  • Opt-in: Consent granted that the exhibitor may contact the visitor with advertising content.
  • Detail page: Your company profile at "EuroTier/EnergyDecentral digital" has 0been visited.
  • Expo Showroom: The public Expo Showroom in your company profile has been visited.
  • Appointment request: Meeting date with exhibitor requested.
  • Interest expressed: Visitor would like to be contacted by the exhibitor.
  • Recommendation: Visitor has recommended the exhibitor to others.
  • Meeting: Visitor has entered an audio/video room.
  • Link: Visitor has clicked links of the exhibitor.
  • Media: Visitor has downloaded file attachments of the exhibitor.
  • Live stream: Visitor has viewed the specified programme events.
  • Programme event: Visitor has viewed the descriptive detail page of the programme event.

Your company's contact will update all information in the Exhibitor Service Portal . These will be adopted in the company profile of the digital platform.

Additional information on products and brands can be entered directly on the platform via a self-care link. We'll send you the self-care link in January. All participants of the Media Preview will receive their self-care link in November.

  • Surname
  • Logo
  • Address
  • General contact details
  • Description text: Description (max 5,000 characters de / en)
  • Category (s) (nomenclature keywords): 15
  • Profile photo for company tile (header, e.g. key visual): 2,560x640 px
  • Social media: Facebook, Twitter, Instagram, Pinterest, Xing, LinkedIn and YouTube
  • Nomenclature keywords
  • Brands (3): Name, logo, category (from nomenclature), description (max 4,000 characters German/English) and file attachments (up to 500 MB each, e.g. videos, photos, PDFs)
  • Products (25): Name, logo, category (from nomenclature), description (max 4,000 characters German/English) and file attachments (up to 500 MB each, e.g. videos, photos, PDFs)
  • Keywords
  • Links: You can set additional links.
  • Brands (3): Name, logo, category (from nomenclature), description (max 4,000 characters German/English) and file attachments (up to 500 MB each, e.g. videos, photos, PDFs)
  • Products (25): Name, logo, category (from nomenclature), description (max 4,000 characters German/English) and file attachments (up to 500 MB each, e.g. videos, photos, PDFs)
  • Employees
  • File attachments (up to 500 MB each, e.g. video, photos, PDFs)

Tips: 

  • The motif (e.g. logo or text) of the profile photo for the "company tile" should be positioned centred if possible, as it will also be used for your interactive company tile in the list of exhibitors. With a ¼ tile ("SMART" package), both sides of the full image will be cut off.
  • Avoid text in the Key Visual, as the logo and the first sentence of the company description will automatically be laid over it.
  • Add meaningful keywords so you can be found more easily with the search function.

Additional information:

  • Founding year
  • Size of company
  • Industry/sector

Note:

  • Possible file sizes: png, jpg, mp4, ppt of PDF
  • Uploaded video content is not available for streaming, but instead can only be downloaded

The contact entered when placing the order will be adopted with his/her own profile on the digital platform. The personal profile is not visible for others. The participant can name additional company employees, who are available for customer queries and are named in the company profile.

Sizes: there are 3 different sizes for the company tile in the list of exhibitors. These are dependent on the exhibitor package booked.

  • GLOBAL package (at least 2,560x640 px)
  • PIONEER package (at least 1,280x640 px)
  • SMART package (cannot be individually adjusted; both sides of the key visual from the company profile (2,560x640 px) will be cut off.

Note:

  • With differing resolutions, please retain the aspect ratio.
  • File format: svg (recommended, best suited for all purposes) or png.
  • Maximum file size: none, however we recommend optimising the file sizes with regard to the loading times for slow devices.